Purchase and use of everything on sale here are governed by what follows. Wording it plainly was a deliberate decision. Whatever genuinely narrows what you are getting sits out in the open, not folded into a clause engineered to repel readers.
Issue dated 29 August 2026Cryptinest is a Fortify 24x7 brand. Whoever you contract with here, it is Fortify 24x7. Whoever invoices you, likewise. FORTIFY 24X7 is what a card statement prints. A brand name alters none of that.
Taking a line means accepting what is written here. Where your organisation requires paper of its own instead, raise it before buying and we can discuss it.
Every line in this catalogue buys a month of one named service, run by us and priced per unit. Whatever counts as a unit is printed on the line: an endpoint, a cluster node, a mailbox, a person, a device, a server, a company file, or a directory tenant.
Three things arrive together in every case.
Payment is monthly, in advance, and taken through Stripe. Checkout produces the first charge, buying the month that begins on that day, and every renewal afterwards falls on the same calendar date.
Whichever rates the catalogue was displaying at purchase are the rates that apply. Where one moves, the fresh figure takes hold from your following renewal, never in arrears, and word of it comes first.
Counts may be raised at any point; that joins the same subscription and Stripe splits the part month in the usual way. Counts brought down apply from the next renewal.
Cards expire, get reissued, and now and then get refused for reasons unconnected to you. A renewal that fails gets retried on a timetable Stripe controls, and a message reaches whichever address the account carries.
Nothing goes off during that stretch. Killing somebody's detection because a bank happened to query a routine payment is simply not something done here. Where payment stays unresolved after the retries are spent, lines get suspended and later closed, and more than one message from us precedes each of those.
We operate the platforms behind whichever lines you hold, configure them for your estate, and keep them current. We act on what they raise at the hours printed against each line. We answer memos. Anything sitting outside what you bought gets named as such, rather than quietly going undone.
Your data is not sold, nothing is trained on it, and your name is not used as a reference without our asking first.
A managed service is not one you can be wholly absent from. The following genuinely belong to you.
Services arrive as they stand. Past what these terms set out, and past whatever law forbids anybody to disclaim, no warranty exists here, written or implied.
In plain words, item by item:
To whatever extent law allows it, neither party owes the other for indirect loss, for consequential loss, for profit that never arrived, or for an opening that went past.
Total liability on our side, however the claim is framed, stops at whatever was paid to us over the twelve month period preceding the event behind it.
Fraud stands outside all of that. So does death or injury arising through negligence. So does anything else no party is permitted by law to cap.
Whatever these services touch remains yours. Documents, mail, telemetry, copies, configuration: none of it becomes ours by crossing a platform we happen to operate.
We hold any of it so that the service can run, and for no further reason. Once things end, we help you pull copies out within a sensible window, and deletion then proceeds on whatever timetable the privacy notice describes.
To close a line, open the card and billing panel behind your portal sign in, or send us a memo asking for it. Both routes reach the same desk and neither one needs notice.
Closing halts the renewal ahead. A month already settled goes on to its end, lines working the whole way. Part months come back to nobody, and the reasoning behind that sits on the refunds page instead of being tucked away in here.
Ending is open to us as well: after retries are spent on an unpaid account, where these services get aimed at systems nobody gave you the right to touch, or where continuing would breach an agreement with a supplier. Thirty days of notice precedes it, except in the last two cases.
Amendment of these terms is possible. Whenever that happens the issue date printed above moves too, and any change that materially alters your purchase is posted to the account address before it begins to apply.
Continuing with the subscription past that point counts as acceptance. Would rather not accept? Close before the change lands and nothing further is taken.
Should a court strike one clause down as unenforceable, everything around it keeps standing. Declining to press a right on the day it arises surrenders nothing.
Handing this agreement to somebody else requires our written consent. Passing it to a successor of the business is something we may do, is entirely routine, and alters nothing about the purchase.
Taken together, this page and the privacy notice form the entire agreement on the subject. Anything you need in writing and cannot find in either one starts at support@cryptinest.com.